REACH US
✦ User Communication Guidelines ✦
Users may initiate communication with our service team for any product consultation, experience feedback and problem troubleshooting needs. All submitted content shall be true and objective, avoiding irrelevant invalid information.
Our team will conduct classified sorting and verification of all user communication content. For conventional consultation and feedback, we will attempt to provide targeted replies and solutions as far as possible.
Due to uncertain objective factors, individual complex problems may require extended sorting and verification time. We will keep users informed of the processing progress in a proper manner.
We do not accept malicious harassment, false feedback and other inappropriate communication content, and reserve the right to suspend the service response for invalid messages.
Users may initiate communication with our service team for any product consultation, experience feedback and problem troubleshooting needs. All submitted content shall be true and objective, avoiding irrelevant invalid information.
Our team will conduct classified sorting and verification of all user communication content. For conventional consultation and feedback, we will attempt to provide targeted replies and solutions as far as possible.
Due to uncertain objective factors, individual complex problems may require extended sorting and verification time. We will keep users informed of the processing progress in a proper manner.
We do not accept malicious harassment, false feedback and other inappropriate communication content, and reserve the right to suspend the service response for invalid messages.